Monthly Archives: May 2023

Stresses, worries or overwhelmed? Feel Better, Faster with SilverCloud’s online Wellbeing Programmes

Stressed, worried or overwhelmed?

From finances to family, isolation to injury, there are lots of things that can affect your mental wellbeing.

Feel Better, Faster

Ask about our free, confidential online mental wellbeing programmes which can help you to understand how you’re feeling, and why, and support you to take back control and cope better.

Easy to use – online or on your phone, when and where you choose.

Proven to work – Already used by over 1 million people. Most feel better within 3 months.

Find out more about SilverCloud’s online mental

wellbeing programmes: https://dpt.silvercloudhealth.com/signup/

Click on the links below for more information

Stress Programme

Resilience Programme

New Patient Triage System

From Friday 28th April, we will be using a new system for urgent appointments. When you call the surgery, you will be asked to provide some information that will allow us to get you the right care in an appropriate timeframe.

The information you give us will be screened by a GP. They will either organise an urgent appointment (this will be either face-to-face or telephone) for those who need to be seen straight away, recommend a regular appointment with their own GP for those with less urgent needs, or pass on advice for those who need to access another service (e.g. pharmacist, dentist, optician). A member of the reception team will then phone you back to book your appointment or pass on the information.

Our new appointment system will help us to offer appointments more efficiently and to maintain good continuity of care by making sure you see the right person. Thank you for your patience while we’ve been setting this up and we welcome your feedback on the changes.