Violent or Abusive Patients

Patients who are abusive and/or violent towards the Partners or staff of St Thomas Medical Group will be removed from the Practice’s list of patients.

They will be advised of the reasons for their removal, their right to be allocated to a doctor and how to contact the Primary Care Support Services (PCSS), who will arrange this allocation.

The PCSS will be informed of any patients who it is believed pose a substantial risk of violence or threat and these patients will be informed that they can be seen by appointment with a doctor contracted to the Exeter Primary Care Trust at one of its Walk In Centres.