All posts by Marion Long

Our next staff training close down day

In order to give you the highest level of Care we undertake regular staff training days, when we review our systems, procedures and practices.

It is very important that both Clinical and Administrative staff get the opportunity to update their skills and knowledge.

Our next training day is Tuesday 6 October 2020. On the day we will close at 11:00hrs and reopen at 15:00hrs.

Please call 999 for any emergencies or 111 for triage.  If you call the surgery while we are closed you will be directed to Devon Doctors.

Change in rules regarding face coverings

It was announced on Tuesday 14 July that from Friday 24th July 2020 everyone is required to wear a face covering when entering a shop or business.

This is in addition to wearing one on Public Transport which has been mandatory for some time now.

If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit Face Coverings and download an exemption card for you to show if asked why you are not wearing one.

Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.

PLEASE MAKE SURE YOU HAVE YOUR FACE MASK/COVERING ON BEFORE ENTERING THE BUILDING IF YOU DO NOT HAVE A MASK WE CAN SUPPLY ONE FOR YOU TODAY AND WOULD BE GRATEFUL IF YOU WOULD LIKE TO MAKE A £1 DONATION TOWARDS TO COST WHICH WILL GO TO “THE FRIENDS OF ST THOMAS”

THANK YOU FOR YOUR CO-OPERATION

ST THOMAS MEDICAL GROUP

Face Mask Poster (1)

 

Devon Diabetes Eye Screening Programme

Diabetic Eye Screening Programme Restoration Update

Lockdown Screening

During lockdown, the service continued to screen high risk people with diabetes (e.g. pregnant ladies and some of those on a 3 or 6 month recall) although the screening service was paused for all other people.

Moving Forward

The National Diabetic Eye Screening Team have recently issued guidance to restart screening for all in a phased approach. Our Restoration Plan has been agreed with the local NHS England and NHS Improvement Commissioners and we are very pleased and eager to start screening once again.

We will invite people to screening appointments in the following order:

  • Invite over next few weeks and months those who are pregnant, under digital surveillance, newly diagnosed, had background retinopathy at last appointment (R1M0) or Did Not Attend their last appointment.
  • January 2021 Those who at their last appointment had no retinopathy or maculopathy (R0M0) are at much lower risk of developing diabetic retinopathy.

Appointment Arrangements

We have taken several practical steps to ensure those attending and our staff are kept safe in the clinics:

  1. A pre-screening health check call – to ensure those with COVID-19 symptoms (themselves or a member of their household) or self-isolating do not attend, and their appointment is rebooked.
  2. Ensuing people attending their appointment are wearing or are provided with a face covering as per Government guidance
  3. Social distancing guidance will be strictly followed
  4. No waiting in the waiting room before the appointment or after the Tropicamide drops have been administered
  5. All the equipment and room undergo rigorous cleaning between appointments and at the beginning and start of each day
  6. A Perspex screen fixed on the camera
  7. The Screener will be wearing full personal protective equipment (PPE) including apron, gloves, mask, and visor.

Full instructions on these new arrangements will be given in the appointment letter, during any telephone contact and are available on the website, www.devondesp.co.uk

Survey

To provide some reassurance to people that are new arrangements were helping people to attend, during May and early June we surveyed those attending to check – Did they feel safe?

We are happy to say that 99.5% said they felt safe attending screening

Please click on the links below for full details

7 Changes to Appointments Poster – Devon v1

Restoration of Screening – DESP Stakeholders v2