St Thomas Medical Group

Prescriptions

Repeat Prescriptions

Patients who are on regular medication may obtain repeat prescriptions under certain circumstances without seeing their doctor. 

To request a repeat prescription you can either:

At St Thomas these will be ready 48 hours after the request is handed in, except on Fridays when they will be ready the following Tuesday. 

At Exwick prescripitions are ready 24 hours after they are a requested.

There is a delivery service for housebound patients and to obtain information about this please contact Mrs Denise Knowles, Volunteer Co-Ordinator for our League of Friends, or your preferred pharmacy.

For security reasons, we do not accept prescription requests over the telephone.  We regret the inconvenience this may cause. 

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Repeat Prescriptions Q&A

Can I have my prescription sent by post?

Yes, please attach a self addressed envelope with your request.

When can I collect my prescription?

It would be appreciated if you could colllect your prescription after 11am to ease the pressue on our Reception desk in the mornings.

Can I telephone for a prescription?

Sorry, no telephone requests are available, prescriptions must be ordered in writing only.

What if the Surgery is closed?

Simply pop your prescription request through the Pharmacy letterbox, preferably in an envelope.

What notice is required for prescription requests?

48 hours notice needs to be given for prescription requests.

Your Prescriptions timetable.

Can I order my repeat Prescription by fax?

Yes, we are happy to accept requests for repeat prescriptions this way.  Our fax number is 01392 676677.  Again please make sure you state clearly your name, address, telephone number and precise details of your medication.  Again 48 hours notice is required.

Can my prescription be forwarded to a Pharmacy?

You can request that your prescription gets forwarded to one of the following Pharmacies for collection by yourself, at a time to suit:

  • Luxtons
  • Boots
  • Sainsbury's
  • Superdrug
  • St. Leonard's

Please indicate your preference on your request. Thank you.

Does your repeat medication rarely change?

If your repeat medication rarely changes then you may consider joining the Repeat Dispensing Scheme.

 

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