St Thomas Medical Group

Prescriptions

Repeat Prescriptions

Patients who are on regular medication may obtain repeat prescriptions under certain circumstances without seeing their doctor. 

To request a repeat prescription you can either:

At St Thomas these will be ready 48 hours after the request is handed in, except on Fridays when they will be ready the following Tuesday. If you are nominating a Chemist for your Prescription to go to, please allow an additional day to allow time for your medication to be dispensed.

At Exwick prescripitions are ready 48 hours after they are requested. If you are nominating a Chemist for your Prescription to go to, please allow an additional day to allow time for your medication to be dispensed.

There is a delivery service for housebound patients and to obtain information about this please contact Mrs Denise Knowles, Volunteer Co-Ordinator for our League of Friends, or your preferred pharmacy.

For security reasons we do not accept prescription requests over the telephone, but we will post if you provide a stamped addressed envelope with your request.
We regret the inconvenience this may cause.

Prescriptions Checklist

Before ordering your prescriptions...

CHECK Look at your supplies - order only the items that you need.
LISTEN Listen to the advice from your Doctor, Nurse or Pharmacist and take all medicines as instructed on the label.
TELL Tell your Doctor, Nurse or Pharmacist if your medicines are not agreeing with you or you have stopped taking them.
TICK Using the counterfoil of the prescription, tick only the medicines you need and remember “tick in haste - medicines waste.”
OPEN Open your bag of medication while at the Pharmacy.  If you have item(s) not requested, or surplus to your needs for the next month, please return these before leaving.

Repeat Prescriptions Q&A

Can I have my prescription sent by post?

Yes, please attach a self addressed envelope with your request.

When can I collect my prescription?

It would be appreciated if you could colllect your prescription after 11am to ease the pressue on our Reception desk in the mornings.

Can I telephone for a prescription?

Sorry, no telephone requests are available, prescriptions must be ordered in writing only.

What if the Surgery is closed?

Simply pop your prescription request through the Pharmacy letterbox, preferably in an envelope.

What notice is required for prescription requests?

48 hours notice needs to be given for prescription requests.

Your Prescriptions timetable.

Can I order my repeat Prescription by fax?

Yes, we are happy to accept requests for repeat prescriptions this way.  Our fax number is 01392 676677.  Again please make sure you state clearly your name, address, telephone number and precise details of your medication.  Again 48 hours notice is required.

Can my prescription be forwarded to a Pharmacy?

You can request that your prescription gets forwarded to one of the following Pharmacies for collection by yourself, at a time to suit:

  • Luxtons
  • Boots
  • Sainsbury's
  • Superdrug
  • St. Leonard's

Please indicate your preference on your request. Thank you.

Does your repeat medication rarely change?

If your repeat medication rarely changes then you may consider joining the Repeat Dispensing Scheme.